Last Updated: 30th June 2026
1. Introduction
Little Italy Yorkshire Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, https://littleitalyyork.co.uk, contact us, or make a booking enquiry.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
Little Italy Yorkshire Limited
Company Number: 11812541
Registered Address:
12 Goodramgate
York
YO1 7LQ
United Kingdom
Email: [email protected]
Telephone: 01904 623539
For the purposes of UK data protection legislation, Little Italy Yorkshire Limited is the Data Controller of your personal information.
3. Information We Collect
We may collect and process the following information:
Contact Form Enquiries
When you complete a contact form on our website, we may collect:
- Name
- Email address
- Any information you choose to include within your message
Booking Enquiries
When you submit a booking request through our website, we may collect:
- Name
- Email address
- Telephone number
- Preferred booking date and time
- Number of guests
- Additional booking information provided by you
Technical Information
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Website usage information
- Cookie-related information
This information is collected through cookies and similar technologies where appropriate consent has been obtained.
4. How We Collect Your Information
We collect information when:
- You complete a contact form
- You submit a booking enquiry
- You interact with our website
- You consent to cookies through our cookie management platform
- You interact with content that uses tracking technologies such as Meta Pixel
Website forms are powered by Contact Form 7 and submissions may also be stored securely within our website using the Flamingo message storage system.
5. How We Use Your Information
We use personal information for the following purposes:
- Responding to enquiries
- Managing booking requests
- Communicating with customers
- Providing customer service
- Maintaining business records
- Improving website performance and user experience
- Complying with legal obligations
- Sending marketing communications where you have explicitly consented
We will only use your personal information where we have a lawful basis to do so.
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate Interests
To:
- Respond to enquiries
- Manage customer relationships
- Operate and improve our business
Contract
Where processing is necessary to take steps at your request before entering into a booking or reservation.
Consent
Where you have given clear consent for:
- Non-essential cookies
- Marketing communications
- Advertising and tracking technologies such as Meta Pixel
You may withdraw consent at any time.
Legal Obligation
Where we are required to process information to comply with legal or regulatory obligations.
7. Marketing Communications
We may offer the opportunity to subscribe to marketing communications in the future.
Where you choose to opt in, we will use your information to send promotional updates, offers, and news relating to Little Italy.
You may unsubscribe at any time by following the instructions provided in our communications or by contacting us directly.
We will never send marketing communications without an appropriate lawful basis.
8. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties who assist us in operating our business and website, including:
Website Hosting
Our website is hosted by:
Krystal Hosting
Website Functionality
- Contact Form 7
- Flamingo
These services assist with the processing and storage of website enquiries and booking requests.
Gift Voucher Provider
Gift vouchers are provided through:
One-Tree
Purchases made through the voucher platform are subject to One-Tree’s own privacy practices and policies.
Meta Platforms
Where consent has been provided, Meta Pixel may collect information about website interactions to help us measure advertising effectiveness and improve marketing performance.
Google Maps
Our website may contain embedded Google Maps content. Google may collect certain information when you interact with these services in accordance with Google’s Privacy Policy.
We may also disclose information where required by law or to protect our legal rights.
9. International Data Transfers
Some third-party providers, including Meta Platforms, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection laws.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Booking enquiries, contact form submissions, and related correspondence may be retained for customer service, business administration, legal obligations, and record-keeping purposes.
Where you have consented to receive marketing communications, we will retain your information until you withdraw your consent or request removal.
11. Cookies
Our website uses cookies and similar technologies.
We use Complianz to manage cookie consent and preferences.
You can review and manage your cookie preferences at any time through the cookie settings available on our website.
Further details about the cookies used on this website are available through our cookie declaration generated by Complianz.
12. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to processing
- Request transfer of your personal information where applicable
- Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us using the details below.
13. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet can be guaranteed to be completely secure.
14. Children’s Privacy
This website is not intended for use by children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and will take effect immediately upon publication.
We encourage users to review this page periodically.
16. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Little Italy Yorkshire Limited
12 Goodramgate
York
YO1 7LQ
United Kingdom
Email: [email protected]
Telephone: 01904 623539
If you are unhappy with how we handle your personal information, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Telephone: 0303 123 1113